The affected authors should try these steps themselves to see if it fixes their specific session:
Re-toggle the Visual Editor: Have them go to Users > Your Profile, check the box for “Disable the visual editor when writing,” save, then uncheck it and save again. This often “kicks” the editor back into gear.
– Clear Browser “Site Data”: A standard cache clear might not be enough. They should specifically clear Cookies and Site Data for your website domain to ensure old UI preferences are wiped.
– Test in Incognito without Extensions: Many browser extensions (like Grammarly or ad-blockers) inject scripts that can break the Block Editor’s “click” listeners.
Temporary Workaround
They can likely still add blocks using the Slash command:
Click into a new line and type / followed by the block name (e.g., /image). This bypasses the physical button and triggers the inserter via keyboard.
3 comments
我的那个[+] 符号没有办法使用。点了也不会出现任何选项。
我们试过,没问题。这是 AI 给出的答案:
Immediate “Soft” Resets (For the Authors)
The affected authors should try these steps themselves to see if it fixes their specific session:
Re-toggle the Visual Editor: Have them go to Users > Your Profile, check the box for “Disable the visual editor when writing,” save, then uncheck it and save again. This often “kicks” the editor back into gear.
– Clear Browser “Site Data”: A standard cache clear might not be enough. They should specifically clear Cookies and Site Data for your website domain to ensure old UI preferences are wiped.
– Test in Incognito without Extensions: Many browser extensions (like Grammarly or ad-blockers) inject scripts that can break the Block Editor’s “click” listeners.
Temporary Workaround
They can likely still add blocks using the Slash command:
Click into a new line and type / followed by the block name (e.g., /image). This bypasses the physical button and triggers the inserter via keyboard.
谢谢,现在可以用了。